Mill Hotel & Spa – Family Hotel in Chester | From 109$/Night

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Key details

About the Hotel

Milton Street, Chester, United Kingdom, CH1 3NF

“I loved the beautiful canal views just steps from the hotel.”view full review

Amenities

Mill Hotel & Spa is equipped with a health club that includes a state-of-the-art gym, sauna, steam room, whirlpool spa, and an indoor pool. Guests enjoy complimentary towels and free parking when booking directly. Spa services offer a range of treatments including massages, facials, and body rituals from the Elemis collection.

Rooms

The hotel offers a variety of accommodations, including Classic, Business Class, Club Class, Canalside Deluxe, and Canalside Suites. Each room is strategically positioned for views of the Shropshire Union Canal or historic features from the original MILL building. The Canalside Suite provides additional luxury with a spa bath and spacious living area.

Location

Located near Chester's historic landmarks, the hotel is a short walk along the canal to attractions like the Cathedral, City Walls, and Roman Amphitheatre. The medieval rows of Chester offer a unique shopping experience, while the Chester Zoo is a short drive away, featuring over 500 species. Further exploration includes access to the picturesque River Dee and its recreational opportunities.

Wellness

The MILL Spa encompasses a variety of treatments aimed at relaxation and rejuvenation, along with access to a relaxation lounge. Guests can choose from packages including a Festive Day Spa experience with themed treatments. The health club provides personal training support to aid fitness goals.

Dining

Canaletto Restaurant offers a canalside dining experience with a diverse menu suitable for all occasions. The Rialto Bar & Lounge serves a variety of options from light bites to Asian tapas, perfectly complementing the relaxed atmosphere by the canal. Private dining facilities cater for larger groups, seating up to 150 guests.

Highlights

Location: Short walk to Cathedral, City Walls, Roman Amphitheatre

Rooms: Classic, Business Class, Canalside Suite

Dining: Canaletto Restaurant and Rialto Bar & Lounge

Wellness: Health Club with gym and spa services

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Class Double Room

2 persons

1 m²

1 King-size bed

Shower

Heating

room details

Club Double Room

2 persons

2 m²

1 King-size bed

Shower

Heating

room details

Classic Twin Room

2 persons

16 m²

2 Single beds

Shower

Heating

room details

Classic Double Room

2 persons

1 m²

1 Double bed

Shower

Heating

room details

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Availability and pricing for your selected dates

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Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Chester800 m

Airports

Chester Hawarden (CEG) 12.5 km

Liverpool John Lennon (LPL) 40.8 km

Train

Chester Train Station400 m

Bus

Bus stop600 m

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Relaxing Spa Treatments

“I enjoyed the wonderful spa services offered during my stay. The whirlpool and sauna were a fantastic way to unwind. Although I didn't try the treatments, I can say they appeared well-priced and were popular with guests. The overall atmosphere was serene, making it a perfect escape after a long day.” view full review

Delicious Breakfast Buffet

“The breakfast buffet was lovely, offering a wide variety of choices to kickstart my day. I appreciated the option to have a tray in the room as well, which made it convenient to enjoy a meal leisurely. The quality of the food was excellent and contributed greatly to my positive experience.” view full review

Comfortable and Clean Rooms

“My room was spacious, clean, and comfortable, providing a great place to relax after exploring. The housekeeping did a wonderful job maintaining the space. Although I found the bed a bit hard, the overall room layout and cleanliness were commendable.” view full review

Excellent Pool Area

“I loved using the swimming pool during my stay. The layout included segregated lanes for continuous swimming, which made the experience enjoyable. The steam room and jacuzzi were excellent additions, making it a great spot to recharge after a busy day.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Coffee shop
Vending machines
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Milton Street, Chester, United Kingdom, CH1 3NF

Map view

Milton Street, Chester, United Kingdom, CH1 3NF

City landmarks

Landmark

Walls of Chester

660 m

Church

Chester Cathedral

750 m

Landmark

Chester Castle

1.4 km

Landmark

Chester Racecourse

1.8 km

Museum

The Grosvenor Museum

1.4 km

Museum

Cheshire Military Museum

1.4 km

Museum

Dewa Roman Experience

1.0 km

Landmark

Chester Golf Club

1.0 km

Landmark

Eastgate Clock

670 m

Landmark

Chester Rows

840 m

Park

Grosvenor Park

670 m

Church

Church of St Peter

860 m

Landmark

Chester in Lego

770 m

Landmark

Booth Mansion

1.4 km

Landmark

The Antiques Shop

970 m

Gallery

The Watergate Street Gallery

1.0 km

Landmark

Chester History & Heritage

1.1 km

Landmark

River Dee

1.3 km

Landmark

Statue of Minerva

1.7 km

Bridge

Suspension Bridge

930 m

Garden

Chester Roman Gardens

1.3 km

Landmark

Watergate Street Independent Quarter

1.0 km

Landmark

Sick to Death

1.5 km

Landmark

Chester Roman Amphitheatre

1.0 km

Garden

Chester Cathedral Falconry and Nature Gardens

1.3 km

Church

St Paul's Church

12.7 km

Nearby

Church

St John the Baptist's Church

560 m

Church

Wesley Church Centre

470 m

Shopping Area

Grosvenor Shopping Centre

590 m

Park

Grosvenor Park Miniature Railway

620 m

Restaurants

Union Vaults

50 m

44 Egerton Street

Pierogi

200 m

44 Brook Street

The Square Bottle

1.0 km

78-92 Foregate Street

Brook Street Cafe

200 m

71 Brook Street

Chester Charcoal Grill

220 m

62 Brook Street

Festival Coffee

470 m

Queen Street

City Kebab And Pizza House

260 m

78 Brook Street

Takamee

470 m

104 Foregate Street

Subway

470 m

118 Foregate Street

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Doug

United States, November 2024

8.0/10

A lovely hotel with comfy beds and great food! The boat trip was cancelled, which was disappointing, but the overall experience was still positive.

Rooms

7.0

The room was nice, but it lacked a safe. The bed was really comfy though!

Service

6.0

The breakfast host was great, but the reception staff could use some customer service training. Issues with the phone and lack of soap were not ideal.

Location

9.0

The hotel's location was excellent; only a short walk into Chester.

Dining

9.0

The breakfast was very good.

Facilities

6.0

The spa's ladies changing room was out of order, which was a bummer.

Milton

United States, November 2024

7.0/10

My wife and I had a nice stay, the location was great for exploring Chester's Christmas markets, and the breakfast was delicious. However, there were a few maintenance issues in our room that weren't addressed.

Rooms

6.0

Our room was clean and spacious, but there wasn't a safe, and the bathroom lacked storage for toiletries. A couple of lights were also out, and the bathroom fan was noisy, which wasn't fixed despite reporting it.

Service

6.0

Most of the staff were friendly and helpful, but our maintenance requests weren't addressed during our stay.

Location

9.0

The hotel's location was perfect, very central and close to the Christmas markets, and there was plenty of parking.

Dining

9.0

The breakfast was very good.

Facilities

8.0

The bar and reception area were new and always clean.

Deborah

United States, October 2024

7.0/10

The hotel's location is its best feature; it's close to everything. The spa needs updating, and the restaurant could use some modernization. While the service wasn't always perfect, we had a nice stay overall.

Rooms

6.0

The room was basic but clean. The shower was just okay, and the pillows and mattress weren't the most comfortable, but we slept okay. There were also minimal toiletries.

Service

6.0

Some staff were friendly and helpful, especially at check-in and the bar. However, the service at the restaurant and breakfast bar was slow and could have been improved.

Location

9.0

The hotel is very conveniently located, close to the city center.

Dining

5.0

The breakfast was mediocre, with a poor selection and slow service. The restaurant's decor and menu were dated.

Facilities

6.0

The spa needs refurbishment; it's dated, and some tiles were missing. The parking is also somewhat problematic.

Michael

United States, September 2024

10.0/10

A fantastic stay! The hotel is charming, the staff are excellent, and the location is perfect for exploring Chester. I loved the canal-side location, the delicious breakfast buffet, and the relaxing spa facilities.

Rooms

10.0

The rooms were comfortable and airy. My room was clean and well-presented, even featuring a bottle of Prosecco!

Service

10.0

The staff were always polite and helpful, especially the receptionists and breakfast/dining staff.

Location

10.0

The hotel's location is unbeatable; really close to the city centre and easy to walk to local attractions.

Dining

10.0

The breakfast buffet had something for everyone, including homemade sausages. I was also able to enjoy a tasty bar meal one evening.

Facilities

10.0

The hotel offers excellent spa facilities, a cute bar, and a great atmosphere overall.

George

United States, August 2024

8.0/10

The hotel is in a great spot, the pool and gym are lovely, and the staff are generally friendly. The breakfast is plentiful, and the pub is great, but my room was disappointingly small.

Rooms

6.0

Room 341 (and likely others on that floor) was ridiculously small, even for one person, and the bathroom was tiny. There was minimal storage. Other rooms seemed fine, though.

Service

7.0

The staff were friendly and helpful overall, but my request for an upgrade wasn't met.

Location

9.0

The hotel is in a great location, close to Chester's amenities and canalside.

Dining

7.0

The breakfast buffet was nice but repetitive.

Facilities

9.0

The hotel has a lovely indoor pool and spa and a good pub.