Mill Hotel & Spa – A Favorite for Families in Chester
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Key details
About the Hotel
Milton Street,
Chester,
United Kingdom,
CH1 3NF,
Cheshire
-
Close to Chester Castle
Great
8.3
8.5
/10
3.6
4.2
/5
Loved by guests
Helpful staff
Spacious room
Spotlessly clean
Excellent breakfast
Welcoming bar
"The hotel is remarkable having been created from canalside warehouses and the attention to detail and quality of finish was excellent."
Ron from United Kingdom
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"We found the beds comfortable, rooms clean, the pool and jacuzzi were to die for- we loved how they seemed to be designed inspired by Roman patterns."
11Raval from United Kingdom
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"The pool, jacuzzi and sauna were the perfect way to round off the stay."
Jennifer from United States
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Amenities
Mill Hotel & Spa is equipped with a health club that includes a state-of-the-art gym, sauna, steam room, whirlpool spa, and an indoor pool. Guests enjoy complimentary towels and free parking when booking directly. Spa services offer a range of treatments including massages, facials, and body rituals from the Elemis collection.
Rooms
The hotel offers a variety of accommodations, including Classic, Business Class, Club Class, Canalside Deluxe, and Canalside Suites. Each room is strategically positioned for views of the Shropshire Union Canal or historic features from the original MILL building. The Canalside Suite provides additional luxury with a spa bath and spacious living area.
Location
Located near Chester's historic landmarks, the hotel is a short walk along the canal to attractions like the Cathedral, City Walls, and Roman Amphitheatre. The medieval rows of Chester offer a unique shopping experience, while the Chester Zoo is a short drive away, featuring over 500 species. Further exploration includes access to the picturesque River Dee and its recreational opportunities.
Wellness
The MILL Spa encompasses a variety of treatments aimed at relaxation and rejuvenation, along with access to a relaxation lounge. Guests can choose from packages including a Festive Day Spa experience with themed treatments. The health club provides personal training support to aid fitness goals.
Dining
Canaletto Restaurant offers a canalside dining experience with a diverse menu suitable for all occasions. The Rialto Bar & Lounge serves a variety of options from light bites to Asian tapas, perfectly complementing the relaxed atmosphere by the canal. Private dining facilities cater for larger groups, seating up to 150 guests.
Highlights
Location: Short walk to Cathedral, City Walls, Roman Amphitheatre
Rooms: Classic, Business Class, Canalside Suite
Dining: Canaletto Restaurant and Rialto Bar & Lounge
Wellness: Health Club with gym and spa services
“The canalside location is certainly a draw, with some rooms providing appealing views, though interior design choices appear uneven across the property. I noted the wellness offerings, including spa treatments by Elemis, stand out as a definite advantage. While some aspects need updating, the health club access and unique dining experiences, like the restaurant cruiser, could make for a memorable stay.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Class Double Room
2 persons
1 m²
1 King-size bed
Shower
Heating
room details
Club Double Room
2 persons
2 m²
1 King-size bed
Shower
Heating
room details
Classic Twin Room
2 persons
16 m²
2 Single beds
Shower
Heating
room details
Classic Double Room
2 persons
1 m²
1 Double bed
Shower
Heating
room details
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Coffee shop
Vending machines
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Heating
Terrace
Garden furniture
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Mill Hotel & Spa, guests can indulge in a delightful array of dining experiences, showcasing traditional British cuisine with a modern twist. From the canal-side Rialto to the cozy Canaletto, each venue welcomes diners to relish in thoughtfully crafted meals, whether enjoying a casual snack or a festive feast, all set against the charming backdrop of Chester's waterways.
Rialto
British Cuisine
Ambiance
Family-friendly, Traditional
Key Offerings
Savor a range of meal options including vegetarian, vegan, gluten-free, and dairy-free dishes. Enjoy lunchtime light bites and Asian Tapas, along with cask ales, all complemented by views of the Shropshire Union Canal.
Reservation
Recommended
Monday - Sunday: Breakfast, Brunch, Lunch, Dinner, High Tea; specific hours vary by day.
Canaletto Restaurant
British Cuisine
Ambiance
Family-friendly, Traditional
Key Offerings
Delight in a three-course festive menu during the holiday season and one-course dinner options, paired with Prosecco, in a beautiful setting conducive to relaxation and enjoyment.
Reservation
Recommended
Dinner service available; hours may vary.
Restaurant Cruiser
Cruise Dining
Ambiance
Scenic Canal Setting
Key Offerings
Experience a two-and-a-half-hour journey around Chester's canal network, featuring a four-course dining experience on a unique canal boat setting.
Reservation
Required
Lunch and Dinner; specific times vary based on the schedule.
Location
Milton Street,
Chester,
United Kingdom,
CH1 3NF,
Cheshire
Map view
Milton Street,
Chester,
United Kingdom,
CH1 3NF,
Cheshire
City landmarks
Landmark
Walls of Chester
660 m
Church
Chester Cathedral
750 m
Landmark
Chester Castle
1.4
km
Landmark
Chester Racecourse
1.8
km
Museum
The Grosvenor Museum
1.4
km
Museum
Cheshire Military Museum
1.4
km
Museum
Dewa Roman Experience
1.0
km
Landmark
Chester Golf Club
1.0
km
Landmark
Eastgate Clock
670 m
Landmark
Chester Rows
840 m
Park
Grosvenor Park
670 m
Church
Church of St Peter
860 m
Landmark
Chester in Lego
770 m
Landmark
Booth Mansion
1.4
km
Landmark
The Antiques Shop
970 m
Gallery
The Watergate Street Gallery
1.0
km
Landmark
Chester History & Heritage
1.1
km
Landmark
River Dee
1.3
km
Landmark
Statue of Minerva
1.7
km
Bridge
Suspension Bridge
930 m
Garden
Chester Roman Gardens
1.3
km
Landmark
Watergate Street Independent Quarter
1.0
km
Landmark
Sick to Death
1.5
km
Landmark
Chester Roman Amphitheatre
1.0
km
Garden
Chester Cathedral Falconry and Nature Gardens
1.3
km
Church
St Paul's Church
12.7
km
Nearby
Church
St John the Baptist's Church
560 m
Church
Wesley Church Centre
470 m
Shopping Area
Grosvenor Shopping Centre
590 m
Park
Grosvenor Park Miniature Railway
620 m
Restaurants
Union Vaults
50 m
44 Egerton Street
Pierogi
200 m
44 Brook Street
The Square Bottle
1.0
km
78-92 Foregate Street
Brook Street Cafe
200 m
71 Brook Street
Chester Charcoal Grill
220 m
62 Brook Street
Festival Coffee
470 m
Queen Street
City Kebab And Pizza House
260 m
78 Brook Street
Takamee
470 m
104 Foregate Street
Subway
470 m
118 Foregate Street
Explore Chester
Explore Chester
Top Attractions
Activities
Dining
Entertainment
Walls of Chester
8 minutes' walk
Historic city walls offering picturesque views. A unique 2-mile walk that showcases Chester's rich heritage.
Chester Cathedral
9 minutes' walk
Stunning architecture and tranquil gardens. Free admission; highlights include guided tours and beautiful stained glass.
Chester Racecourse
20 minutes' walk
The UK's oldest racecourse featuring live horse racing. An exciting atmosphere with events throughout the year.
Cheshire Military Museum
17 minutes' walk
A glimpse into military history with fascinating exhibits. Engaging displays suitable for all ages.
Grosvenor Park Miniature Railway
8 minutes' walk
Family-friendly train rides in a scenic park. Great for children and perfect for a leisurely afternoon.
Chester Golf Club
13 minutes' walk
Challenging 18-hole golf course. Suitable for all levels, with stunning views of the surrounding area.
Yoga and Mindfulness Classes
10 minutes' walk
Relaxing sessions aimed at stress relief. Local studios offer drop-in classes for all levels.
Union Vaults
1 minute' walk
Traditional pub with a cozy atmosphere. Enjoy hearty British fare and local ales; vegetarian options available.
Pierogi
3 minutes' walk
Authentic Eastern European cuisine specializing in pierogi. Vibrant setting with delicious comfort food.
The Square Bottle
13 minutes' walk
Casual dining spot with a contemporary feel. Known for its burgers and craft beers; reservations recommended.
Chester Theatre Club
15 minutes' walk
Quaint venue showcasing local talent. Regularly hosts plays and live performances suitable for all ages.
Live Music at The Compass
12 minutes' walk
Lively bar featuring weekly live music. A great atmosphere for solo travelers and couples looking to unwind.
Tips on navigating the city
City Centre
Chester10 min
·
800 m
Airports
Chester Hawarden Airport (CEG)19 min
·
12.5
km
Liverpool John Lennon Airport (LPL)62 min
·
40.8
km
Train
Chester Train Station5 min
·
400 m
Bus
Bus stop8 min
·
600 m
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 15165 reviews
Doug
United States,
November
2024
8.0/10
A lovely hotel with comfy beds and great food! The boat trip was cancelled, which was disappointing, but the overall experience was still positive.
Rooms
7.0
The room was nice, but it lacked a safe. The bed was really comfy though!
Service
6.0
The breakfast host was great, but the reception staff could use some customer service training. Issues with the phone and lack of soap were not ideal.
Location
9.0
The hotel's location was excellent; only a short walk into Chester.
Dining
9.0
The breakfast was very good.
Facilities
6.0
The spa's ladies changing room was out of order, which was a bummer.
Milton
United States,
November
2024
7.0/10
My wife and I had a nice stay, the location was great for exploring Chester's Christmas markets, and the breakfast was delicious. However, there were a few maintenance issues in our room that weren't addressed.
Rooms
6.0
Our room was clean and spacious, but there wasn't a safe, and the bathroom lacked storage for toiletries. A couple of lights were also out, and the bathroom fan was noisy, which wasn't fixed despite reporting it.
Service
6.0
Most of the staff were friendly and helpful, but our maintenance requests weren't addressed during our stay.
Location
9.0
The hotel's location was perfect, very central and close to the Christmas markets, and there was plenty of parking.
Dining
9.0
The breakfast was very good.
Facilities
8.0
The bar and reception area were new and always clean.
Deborah
United States,
October
2024
7.0/10
The hotel's location is its best feature; it's close to everything. The spa needs updating, and the restaurant could use some modernization. While the service wasn't always perfect, we had a nice stay overall.
Rooms
6.0
The room was basic but clean. The shower was just okay, and the pillows and mattress weren't the most comfortable, but we slept okay. There were also minimal toiletries.
Service
6.0
Some staff were friendly and helpful, especially at check-in and the bar. However, the service at the restaurant and breakfast bar was slow and could have been improved.
Location
9.0
The hotel is very conveniently located, close to the city center.
Dining
5.0
The breakfast was mediocre, with a poor selection and slow service. The restaurant's decor and menu were dated.
Facilities
6.0
The spa needs refurbishment; it's dated, and some tiles were missing. The parking is also somewhat problematic.
Michael
United States,
September
2024
10.0/10
A fantastic stay! The hotel is charming, the staff are excellent, and the location is perfect for exploring Chester. I loved the canal-side location, the delicious breakfast buffet, and the relaxing spa facilities.
Rooms
10.0
The rooms were comfortable and airy. My room was clean and well-presented, even featuring a bottle of Prosecco!
Service
10.0
The staff were always polite and helpful, especially the receptionists and breakfast/dining staff.
Location
10.0
The hotel's location is unbeatable; really close to the city centre and easy to walk to local attractions.
Dining
10.0
The breakfast buffet had something for everyone, including homemade sausages. I was also able to enjoy a tasty bar meal one evening.
Facilities
10.0
The hotel offers excellent spa facilities, a cute bar, and a great atmosphere overall.
George
United States,
August
2024
8.0/10
The hotel is in a great spot, the pool and gym are lovely, and the staff are generally friendly. The breakfast is plentiful, and the pub is great, but my room was disappointingly small.
Rooms
6.0
Room 341 (and likely others on that floor) was ridiculously small, even for one person, and the bathroom was tiny. There was minimal storage. Other rooms seemed fine, though.
Service
7.0
The staff were friendly and helpful overall, but my request for an upgrade wasn't met.
Location
9.0
The hotel is in a great location, close to Chester's amenities and canalside.
Dining
7.0
The breakfast buffet was nice but repetitive.
Facilities
9.0
The hotel has a lovely indoor pool and spa and a good pub.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 12 per day.
Internet
is available in for free.
Breakfast
At the hotel Mill & Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
132
FAQs
About Mill Hotel & Spa
What are the check-in and check-out times at Mill Hotel & Spa?
Check-in is from 15:00 and check-out is by 11:00.
How far is Mill Hotel & Spa from Chester city centre?
The hotel is located 0.5 km from Chester city centre.
What are the nearby attractions to Mill Hotel & Spa?
Nearby attractions include Chester Racecourse (1 km), Chester Zoo (5 km), and Chester Cathedral (1 km).
What dining options are available at Mill Hotel & Spa?
Guests can dine at the Canaletto Restaurant and the Rialto Bar & Lounge, with additional nearby options like June's Food Court and Istanbul BBQ, all within 0.5 km.
Is parking available at Mill Hotel & Spa?
Private parking is available on-site for £12 per day, but reservations are not possible.
What room amenities can guests expect at Mill Hotel & Spa?
Rooms include free Wi-Fi, satellite TVs, electric kettles, and air conditioning.
What are the wellness facilities available for guests at Mill Hotel & Spa?
Guests have access to a fitness centre, indoor swimming pool, and wellness treatments.
What is the closest train station to Mill Hotel & Spa?
Chester Train Station is located 0.5 km away from the hotel.
Is there a bar or lounge area at Mill Hotel & Spa?
The hotel features a bar and lounge area where guests can relax and enjoy drinks.
What types of courses are offered at Mill Hotel & Spa's on-site restaurant?
The Canaletto Restaurant offers a table d'hôte menu with two courses for £12 and three courses for £15.
Does Mill Hotel & Spa have accessibility features?
The hotel provides wheelchair access and other accessible features for guests.
What additional services are provided at Mill Hotel & Spa?
Additional services include luggage storage, laundry, and a 24-hour reception.